The Voice of Your Customer

Our services include research and assessments, call centers, secret shopping and outreach campaigns. The Voice of Your Customer is a Black-owned and minority-certified marketing consulting firm that uses research, secret shopping, outreach campaigns and our call center to engage hard-to-reach populations. The Voice of Your Customer is a Black-owned and minority-certified marketing consulting firm in Cincinnati, Ohio. The Voice of Your Customer team remains lean and is strategically positioned to provide our clients with quality, in-depth and cost-effective professional services. The Voice of Your Customer has been recognized for outstanding achievements, innovation and community involvement by the Public Relations Society of America, South Central Ohio Minority Supplier Development Council, Women’s Business Enterprise National Council, U.S. Crystal is a Diamond Life Member of Delta Sigma Theta Sorority, Incorporated, and currently a member of the Cincinnati Alumnae Chapter.